Testimonials

Our teams always strive to provide the best care they can, but we don't expect you to just take our word for it, so here's a few from our twice yearly service user feedback:

"The carers make my day, every day"

"Nothing is too much trouble for the carers"

"VERY satisfied"

"From the start, you have made me feel like the most important person in the world"

"If I have to ring the office, the girls are so friendly"

"If only everyone had WarrenCare and the carers I have, they would be content"

"My son is so settled with the wonderful support he gets"

"I can now go out in the comfort of knowing mum is safe"

"I love my regular carer – she means everything to me and can't help me enough"

"I could not manage without the wonderful help of WarrenCare"

"I was with another agency who never seemed to care until I found the wonderful staff and carers of WarrenCare"

"Dad seems so much happier now"

"Well done for everything you do"

"I am satisfied with everything – you are fantastic"

"My carer helps me to be a person again and do all the little things I can no longer do while taking time to let me do the things I can"

"God bless all the carers – they are all wonderful and like angels"

"You have all made such a difference to my life – it has changed since you came into it for the better"

Twice a year we undertake quality assurance questionnaires, the comments above were provided as part of August 2011 feedback. Read more about our quality promise here

(Click here for our full report and download of results)