Managing People

• Supervision Training
• Managing Staff Absence
• Effective Communication in Supervisory Management
• Dealing with Poor Performance or Conduct
• Dealing with Staff Grievances
• Mentorship
• Equal Opportunities for Managers

Policies & Practice

• Dealing with Complaints
• Protection of Vulnerable Adults (POVA)
• Confidentiality
• Effective Documentation
• Community Care Tasks
• Medication Policy Training
• Maintaining Professional Boundaries
• Managing Finances
• Dealing with Emergencies
• Harrassment
• Non-discriminatory Practice

Health & Safety

• Health & Safety
• Controlling Infection
• Basic Food Hygiene
• Fire Prevention
• Moving & Handling
• First Aid
• Child First Aid
• Lone Working
• Working Alone in Safety

National Vocational Qualifications (NVQs)

• NVQ in Care Level 2
• NVQ in Care Level 3

Disabilities

• Autism/Aspergers Syndrome
• Down’s Syndrome
• Attention Deficit Hyperactivity Disorder (ADHD)

Mental Health

• Dementia
• Depression
• Bi Polar Affective Disorder (Manic Depression)
• Schizophrenia
• Substance Misuse
• Personality Disorder

Medical Conditions

• Multiple Sclerosis (MS)
• Chronic Obstructive Pulmonary Disease (COPD)
• Parkinson’s Disease
• Chronic Fatigue Syndrome (ME)
• Huntington’s Disease
• Diabetes
• Cancer
• Epilepsy
• Heart Disease & Stroke
• Spinal Cord Injury/Paralysis
• Stroke
• Acquired Brain Injury
• Arthritis